If you’re considering closing your OKX account, it’s essential to understand that this action is permanent and cannot be undone. Before you proceed, ensure you withdraw all your funds and cancel any open orders. Here’s a simplified guide on how to close your OKX account on both the mobile app and web.
Steps to Close Your OKX Account (Mobile App):
- Open the OKX App: Launch the app and navigate to the User Center.
- Profile and Settings: Tap on “Profile and Settings,” then select “Security center.”
- Account Management: Under this section, choose “Close account.”
- Confirm Closure: You’ll need to confirm that you want to close your account by selecting “Continue to close.” At this stage, you’ll also have the option to freeze your account if you prefer to deactivate it temporarily instead of permanently.
- Provide Reason: You’ll be asked to provide a reason for closing your account.
- Re-Confirm Closure: Confirm your decision again by selecting “Continue to close.”
- Review Information: You will be shown information about what will happen to your account, personal information, and orders after closure. Review this information carefully.
- Next Step: If you’re sure you want to proceed, select “Next.”
- Asset Summary: Review your account asset summary, which includes trading, staking, and OKX account balances.
- Finalize: Finally, select “Continue” to close your account.
Steps to Close Your OKX Account (Web):
- Log In: Access your account by logging in at OKX.
- Profile Icon: Click on your profile icon and select “Security.”
- Security Center: In the Security Center, find “Account management” and click “Close account.”
- Confirm Closure: Confirm your decision by selecting “Continue to close.”
- Provide Reason: Provide a reason for closing your account.
- Re-Confirm Closure: Confirm your decision again by selecting “Continue to close.”
- Review Information: Carefully read the information about what will happen to your account, personal information, and orders after closure.
- Next Step: If you’re sure, select “Next.”
- Asset Summary: Review your account asset summary.
- Finalize: Select “Continue” to close your account.
Key Points to Remember:
- Permanent and Irreversible: Closing your OKX account is a permanent action. Once closed, you cannot reopen or access the account again.
- Withdraw Funds: Ensure you withdraw all your funds from trading, staking, and OKX Earn balances before closing the account.
- Cancel Orders: Make sure to cancel any open orders to prevent any issues during the account closure process.
- Temporary Deactivation: If you’re not sure about permanently closing your account, consider freezing it instead. This option allows you to deactivate your account temporarily and reactivate it later if needed.
- Review Information: Carefully review all the information presented during the closure process, including what happens to your personal data and any remaining assets.
By following these steps, you can ensure that you close your OKX account correctly and securely. Always double-check your account details and balances before finalizing the closure to avoid any loss of funds.
